Refund policy
🔄 Hassle-Free 30-Day Return Policy
We believe in customer satisfaction! You have 30 days after receiving your item to request a return.
✅ Easy Return Eligibility
- Your item must be unworn, unused, with tags, and in original packaging.
- Keep your receipt or proof of purchase handy.
📩 How to Initiate a Return?
- Email us at 📧 goodlifeclinicindia@gmail.com
- Ship your return to 📍 1/50 Lalita Park, 2nd Floor, Gali No 1, Laxmi Nagar, Near Gurudwara, Delhi - 110053
If your return is accepted, we’ll send you a return shipping label and further instructions. Items sent without prior approval will not be accepted.
📞 Need Help? Call us at +91 9718022885 for any return-related queries.
📦 Damages & Issues? We've Got You Covered!
Received a damaged, defective, or wrong item? Contact us immediately so we can resolve the issue ASAP!
🚫 Non-Returnable Items
Some items cannot be returned, including:
- Perishable goods (food, flowers, plants)
- Custom or personalized items
- Personal care goods (beauty products)
- Hazardous materials, flammable liquids, or gases
⚠️ Sale items & gift cards are also non-refundable.
🔄 Need an Exchange?
The fastest way to get what you need is to return the item and place a new order.
🌍 European Union 14-Day Cooling-Off Period
For EU customers, you have 14 days to return your order for any reason. The item must be unused, with tags, and in original packaging.
💰 Quick & Easy Refunds
Once we receive & inspect your return, we’ll notify you of the approval. If approved:
You’ll be automatically refunded within 10 business days.
Processing times may vary depending on your bank or credit card provider.
🚨 Haven't received your refund after 15 business days? Contact us at goodlifeclinicindia@gmail.com or call +91 9718022885 for assistance.
✨ We strive to make your shopping experience smooth & worry-free! Thank you for choosing GoodLife Clinic! ✨